The Real Problem
Most host agencies give you a logo, a booking portal, and a pat on the back.
You know the deal. You signed up expecting support. What you got was a monthly webinar and a shared Facebook group. The leads? “Networking.” The technology? A spreadsheet you built yourself. The marketing? “Post on your personal page.”
Meanwhile, you watch top producers close the same clients you lost — not because they're better at selling, but because their follow-up is automatic, their leads are warm, and their systems do the work that eats your evenings.
That gap isn't about hustle. It's about infrastructure. And that's the problem we set out to solve.
What We Actually Built
An agency designed around the tools that make agents successful.
GoSmart Travel runs on Agency Growth Lab, our CRM platform built for travel professionals. Every agent gets access from day one, configured for travel. Our Pro tier agents, accepted by application, get their own dedicated instance.
It handles the parts of the business that drain your time: automated follow-up sequences, client anniversary reminders, pipeline tracking, and marketing content. When a lead comes in at 11pm, your CRM is already responding.
We also invest in building marketing tools our agents actually use — like a social media copywriting app tailored to your specific business plan. Instead of guessing what to post, you get content that sounds like you and sells for you.
From Our Agents
What our agents will tell you
Agents who join GoSmart Travel tend to say the same things after their first few months:
“I didn't realize how much time I was wasting on follow-ups until the CRM started doing it for me. My close rate went up and I didn't change anything about how I sell.”
“The community and guidance are unlike anything I'd experienced before.”
By The Numbers
Small by design. Effective on purpose.
We don't recruit hundreds of agents and hope for the best. We onboard deliberately so our systems and support actually work.
Our Culture
The part that surprised most of our agents
We built GoSmart Travel around technology. But the thing our agents talk about most isn't the CRM or the marketing tools. It's the culture. Our agents genuinely help each other — sharing what's working, picking up the phone when someone's stuck, and celebrating each other's wins.
“We have a great group of agents, always willing to help one another. It makes a difference. I really didn’t have that where I was working before, and it’s really important.”
Della, GoSmart Travel agent
“Thank you for creating this. You truly care about your agents. I feel completely supported and feel I am able to help my customers.”
Dee, GoSmart Travel agent
“Thank you for the new app. Should be a help for me when away from computer. Thanks for your hard work helping all of us.”
Karen, GoSmart Travel agent
Agency Growth Lab
Your agency in a box
As a travel agent, what do you need most to grow your business? Build relationships, increase repeat bookings, and grow ticket value through upgrades. Our agency-in-a-box solution enhances and measures your customer communications at every level.
We structure our program around your investment level. Each tier gives you more tools, more autonomy, and a better commission split.
Legacy
Everything you need to get started. CRM access, email templates, pre-built automations, and social scheduling.
Growth
Full marketing suite. Your own lead funnel, SMS, call tracking, campaigns, social scheduling, and advanced automations.
Pro
Your own Agency Growth Lab instance with every feature. Build your own team of up to 10 agents under one roof.
Experienced agents only, by application
Compare Every Feature
See exactly what's included in each tier.
| Feature | Legacy $75/mo | Growth $149/mo | Pro $199/mo |
|---|---|---|---|
| Core CRM | |||
| CRM Smart ListsAll contacts in one place, grouped by interest, product, demographics | ✓ | ✓ | ✓ |
| Sales PipelineKanban-style board to track reservations and commissions | ✓ | ✓ | ✓ |
| Email IntegrationConnect Gmail or Outlook, track every communication | ✓ | ✓ | ✓ |
| Email TemplatesPre-built templates for follow-ups, trip proposals, and newsletters | ✓ | ✓ | ✓ |
| Online SchedulingCalendar link for clients to book time with you | ✓ | ✓ | ✓ |
| Pre-Built AutomationsTrip reminders, birthday messages, form notifications | ✓ | ✓ | ✓ |
| GoSmart Travel Email@gosmart.travel email address included | ✓ | ✓ | Own brand |
| Google WorkspaceGmail, Google Drive, Calendar, and Docs for your business | ✓ | ✓ | Own brand |
| Communication | |||
| Phone NumberDedicated business number connected to the CRM | ✓ | ✓ | ✓ |
| 2-Way SMSText clients from a professional number, records attached to CRM | ✓ | ✓ | ✓ |
| Call TrackingEvery call logged and attached to client history | ✓ | ✓ | ✓ |
| Missed Call Text-BackAuto-text when you miss a call so no lead goes cold | — | — | ✓ |
| Marketing | |||
| Email & Text CampaignsCampaigns for trips, events, newsletters. Track opens and clicks | ✓ | ✓ | ✓ |
| Social Media SchedulingSchedule a month of content in one session. Track comments | ✓ | ✓ | ✓ |
| Social Media Copywriting ToolAI-powered content tailored to your specific business plan | — | ✓ | ✓ |
| Web Lead FunnelPre-built lead capture page, customized and delivered to you | — | ✓ | ✓ |
| Professional WebsiteA branded website built and delivered to you | — | ✓ | ✓ |
| Form & Survey BuilderCollect client info via social, Google Ads, emails, and more | — | ✓ | ✓ |
| Facebook & Instagram DMsSocial messages flow directly into your CRM | — | ✓ | ✓ |
| Review Request AutomationAuto-send Google review requests after trips | — | ✓ | ✓ |
| Digital Business CardProfessional digital card to share at events and online | — | ✓ | ✓ |
| Custom QR CodeBranded code for business cards, events, and trade shows | — | ✓ | ✓ |
| Advanced (Pro Only) | |||
| Dedicated CRM InstanceYour own Agency Growth Lab environment, fully isolated | — | — | ✓ |
| Custom Brand Email & URLConnect your own domain for email and web presence | — | — | ✓ |
| Custom AutomationsFully customized workflows built around your business | — | — | ✓ |
| Funnel BuilderFull drag-and-drop builder to create unlimited funnels yourself | — | — | ✓ |
| Website BuilderFull drag-and-drop builder to create and manage your own sites | — | — | ✓ |
| Reputation ManagementManage Google Business profile, request reviews, increase SEO | — | — | ✓ |
| Host Up to 10 AgentsBuild your own agency under one roof, all included in your plan | — | — | ✓ |
A Word of Honesty
This isn't for everyone. That's the point.
We're selective because our model depends on it. When we onboard an agent, we invest time configuring their CRM, building their marketing tools, and setting up their automation. That investment only works if the agent is committed to using the tools and showing up.
If you're looking for a get-rich-quick side gig, this isn't it. Selling travel takes work. Clients have expectations. You need to learn cruise lines, itineraries, and how to manage group logistics.
But if you're the kind of person who's already planning trips for everyone you know, or you're an experienced agent tired of doing everything by hand, this is the infrastructure that lets your effort actually compound.
Ready to see if we're a fit?
Our application takes about two minutes. It helps us understand your experience, your goals, and whether GoSmart Travel is the right fit. No trick questions — just an honest conversation about what you need.
We review every application personally. Expect to hear from us within 24 hours.